Requesting a New PIN-Code
If you have forgotten the PIN codes for your ID card, digital ID, e-resident card, or residence permit card, or if the security envelope containing the PIN codes is lost, you need to request a new security envelope to continue using e-services or giving digital signatures.
💡New PIN-codes can be issued at an Embassy only for ID cards that were issued before November 17, 2025. Information about replacing ID envelopes issued from November 17, 2025 onwards can be found here.
📌 Before requesting a new PIN code:
- Make sure your ID card is still valid. If the card has expired, you must apply for a new document.
- If the ID card certificates are valid, the PIN codes can be changed at the Embassy or during a consular mission.
✅ How to renew your PIN codes at the Embassy or during a consular mission
📩 Send an email to [email protected] and include:
- Your full name
- Your personal identification code
- If the Embassy official confirms the possibility of issuance of PIN codes, please book an appointment.
💳 The state fee can only be paid by credit/debit card or contactless payment (American Express is not accepted).
🛂 The security envelope will be issued immediately after payment and identity verification.